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Pilot data handling and privacy

Who can access your documents

Each organization has an isolated workspace. Signed-in workspace owners, admins, and members can access documents in their own workspace. Files are stored privately. Opening a file uses a temporary signed link. Anyone with that link can use it until it expires, so share it only with people who should see the file.

Optional AI analysis

When you choose Analyze with AI, Opsenna sends the selected document to OpenAI for processing. You review the suggestions and choose which values to approve before Opsenna updates an asset. Saved analysis can be reopened in your workspace.

Retention and deletion

Uploaded files and saved analyses remain in your workspace until deleted. Opsenna currently has no automatic expiry for these records. When document deletion succeeds, Opsenna removes the private file, the document record, and its saved AI analyses. Values already approved onto an asset remain part of the asset record and can be edited separately. If deletion reports an error, follow the retry instructions in Documents or contact support.

Request an export or deletion

Email opsenna.team@gmail.com with your workspace name and what you want exported or deleted. Please leave passwords and document contents out of your email.